NeetoChat Help Center
  • NeetoChat
NeetoChat Help Center
  • NeetoChat

    • NeetoChat Widget
    • Customizing Chat Widget
    • Installation using JavaScript snippet
    • Installation & frameworks
    • Auto populate name and email for logged-in users
    • Using JavaScript to control NeetoChat widget
    • Open a NeetoKB Article in the widget
    • Why clients don’t see old conversations
    • Inbox section
    • Assign an agent to a conversation
    • Inbox views
    • Custom view
    • Create a ticket on NeetoDesk
    • Download chat history
    • Close a conversation
    • Reopen a closed conversation
    • Add private note to a conversation
    • Supported attachments file types
    • Adding a KB Article
    • Mention member in the conversation
    • Understanding ticket statuses in NeetoChat
    • Visitors and leads
    • Creating a new column
    • Adding a new segment
    • Chat reports
      • Adding a Ticket tag
      • Adding a Contact tag
      • Canned Responses
      • Fields
      • Business hours
      • Greeting visitor
      • Automation Rules
      • Creating a custom status in NeetoChat
      • Status of Agents
      • Groups
      • Workload management
      • Toggle chat availability
      • Customize Widget
      • Pre chat questions
      • Post chat questions
      • Change the color of your widget
      • Widget mode: Knowledge base
      • Widget mode: Hidden mode
      • Widget mode: Chat interaction
      • Widget mode: Audio messages
      • Widget mode: Email support
      • Control visibility of the widget
      • Customize greetings
      • Changing widget position
      • Chatbot overview
      • Adding and managing workflows
      • Node types
      • Mapped fields
      • APIs
      • Visitor notification of unread messages
    • Audit logs
    • Adding new team member
    • Managing team member role
    • Editing team member details
    • Bulk editing team member
    • Removing a team member
    • Slack integration
    • Zapier integration
    • GitHub Integration
    • Microsoft Teams Integration
    • Notification preferences
    • Conversation notification sound
    • IP Restriction
    • Adding an individual IP to allowed IP range
    • API Keys
    • Creating webhooks
    • Managing webhook deliveries
    • Securing Webhook Requests
    • Rate limits to prevent spam
    • Changing time zone
    • Enable or disable dark mode
    • Changing favicon
    • Changing subdomain
    • Deleting workspace
    • Changing email address
    • Adding another workspace
    • Enabling products
    • Changing workspace name
    • Switching workspace
    • What is Workspace
    • Removing the workspace prefix in outgoing emails
    • Single Sign on (SSO)
    • I'm not getting login code
    • Managing how users log in
    • All login sessions expire after 30 day
NeetoKB Made with NeetoKB
    • NeetoChat Widget
    • Customizing Chat Widget
    • Installation using JavaScript snippet
    • Installation & frameworks
    • Auto populate name and email for logged-in users
    • Using JavaScript to control NeetoChat widget
    • Open a NeetoKB Article in the widget
    • Why clients don’t see old conversations
    • Inbox section
    • Assign an agent to a conversation
    • Inbox views
    • Custom view
    • Create a ticket on NeetoDesk
    • Download chat history
    • Close a conversation
    • Reopen a closed conversation
    • Add private note to a conversation
    • Supported attachments file types
    • Adding a KB Article
    • Mention member in the conversation
    • Understanding ticket statuses in NeetoChat
    • Visitors and leads
    • Creating a new column
    • Adding a new segment
    • Chat reports
      • Adding a Ticket tag
      • Adding a Contact tag
      • Canned Responses
      • Fields
      • Business hours
      • Greeting visitor
      • Automation Rules
      • Creating a custom status in NeetoChat
      • Status of Agents
      • Groups
      • Workload management
      • Toggle chat availability
      • Customize Widget
      • Pre chat questions
      • Post chat questions
      • Change the color of your widget
      • Widget mode: Knowledge base
      • Widget mode: Hidden mode
      • Widget mode: Chat interaction
      • Widget mode: Audio messages
      • Widget mode: Email support
      • Control visibility of the widget
      • Customize greetings
      • Changing widget position
      • Chatbot overview
      • Adding and managing workflows
      • Node types
      • Mapped fields
      • APIs
      • Visitor notification of unread messages
    • Audit logs
    • Adding new team member
    • Managing team member role
    • Editing team member details
    • Bulk editing team member
    • Removing a team member
    • Slack integration
    • Zapier integration
    • GitHub Integration
    • Microsoft Teams Integration
    • Notification preferences
    • Conversation notification sound
    • IP Restriction
    • Adding an individual IP to allowed IP range
    • API Keys
    • Creating webhooks
    • Managing webhook deliveries
    • Securing Webhook Requests
    • Rate limits to prevent spam
    • Changing time zone
    • Enable or disable dark mode
    • Changing favicon
    • Changing subdomain
    • Deleting workspace
    • Changing email address
    • Adding another workspace
    • Enabling products
    • Changing workspace name
    • Switching workspace
    • What is Workspace
    • Removing the workspace prefix in outgoing emails
    • Single Sign on (SSO)
    • I'm not getting login code
    • Managing how users log in
    • All login sessions expire after 30 day
NeetoKB Made with NeetoKB
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Workspace

Changing favicon
Changing subdomain
Deleting workspace
Changing email address
Adding another workspace
Enabling products
Changing workspace name
Switching workspace
What is Workspace
Removing the workspace prefix in outgoing emails
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