NeetoChat Help Center
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NeetoChat
NeetoChat Help Center
NeetoChat
neetoChat Setup
What is a widget
Customizing Chat Widget
Widget Installation & Usage
Installation using JavaScript snippet
Installation & frameworks
Skip pre-chat email question for logged-in users
Using JavaScript to control NeetoChat widget
Open a NeetoKB Article in the widget
Inbox section
What's inside the Inbox section?
How to assign an agent to a conversation
What are Inbox views?
How to create a custom view
How to create a ticket on neetoDesk for a conversation
How to download a conversation
How to close a conversation
How to reopen a closed conversation
How to add a note to a conversation
Supported attachments file types
How to add a KB Article
How to mention a member in the conversation
Understanding ticket statuses in NeetoChat
Contacts
Visitors and leads
How to create a new column
Reports
What is Chat reports?
Members
Adding a new team member
How to deactivate a member
What is agent report
What is toggle chat availability?
Managing Team Members
Managing the role of a team member
Editing details of a team member
Widget Settings
Overview
Post chat questions
Change the color of your widget
Pre chat questions
Enable Chat only mode
Enable hidden mode
How to control visibility of the widget
General Settings
Canned Responses
Fields
How to create a custom status in NeetoChat
Member Settings
Status of Agents
Workload Management
Chatbot Settings
Chatbot overview
Adding and managing workflows
Node types
Mapped fields
APIs
Automation Rules
Automation Rules
Greeting visitor
IP Restriction
What is IP Restriction and how enable it
Adding an individual IP to allowed IP range
Apps & Integrations
NeetoChat Slack integration
NeetoChat Zapier integration
neetoChat Whatsapp Integration
WhatsApp Business onboarding guidelines and usage
GitHub Integration
Outbound Notification
Notify agents after the wait time
Notify visitor after the wait time
Agent Notification
Notification preferences
Custom domains
Custom domains
Account
How to delete your account/workspace?
How to change workspace name
Public API
API Keys
Webhooks
Creating a webhook
Managing webhook deliveries
Spam Prevention
Rate limits to prevent spam
Ticket tags
How to add a Ticket tag
Contact tags
How to add a Contact tag
Knowledge Base
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Agent Notification
Notification preferences
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